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1. GENERAL

This Privacy Policy applies to safinewine.com, operated by IQdriven Limited, a company licenced and registered in Mauritius (Reg #: GB20025494). This Privacy Policy describes how safinewine.com collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information.

safinewine.com has agreed to notify users of:
  • What personally identifiable information safinewine.com collects
  • What personally identifiable information third parties collect through our Web site
  • What organization collects the information
  • How safinewine.com uses the information
  • With whom safinewine.com may share user information
  • What choices are available to users regarding collection, use and distribution of the information
  • What measures safinewine.com takes to protect the information under its control
  • How users can correct any inaccuracies in the information

    If you feel that our company is not abiding by its posted privacy policy, please contact the safinewine.com Compliance Officer using any one of the options listed below:
  • Email to [email protected]
  • Mail to safinewine.com, IQdriven Limited, C2-502, 5th Floor, Block C, La Croisette, Gand Baie, 30517, Mauritius
  • Phone 800 814 7801
  • Phone +230 5256 8382
  • 2. INFORMATION COLLECTION AND USE

    safinewine.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. We do not collect any of your sensitive information. safinewine.com collects information from our users at several different areas on our site.

    You may receive information regarding new features, services and special offers we think you’ll find valuable. We may also share information with carefully selected business partners. These businesses may use the information we share to provide valuable opportunities and offers. If you’d like to opt out of future mailings from safinewine.com, follow the procedure outlined in the Choice/Opt-out section below. When we present you with the opportunity to receive marketing opportunities from our business partners we will not automatically subscribe you for these promotions, rather we will provide you with the opportunity to opt-in to these third party marketing programs.

    3. REGISTRATION

    No registration is required in order to use this website, though a user must create an account prior to completing any purchase. Users are required to provide their name, email address, address, zip code, and a password. This information is necessary in order for us to contact users about services on our site for which they have expressed interest. It is optional for the user to provide a phone number, but we encourage you to do so in order to have an alternate means of contact regarding an order.

    4. ORDERING

    safinewine.com order forms request data from users including:
  • Contact information such as name and shipping address
  • financial information such as credit card number, expiration date, billing address, and billing phone number.

    This information is used for billing purposes to verify that the customer is of legal age, and to fill customers’ orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is harvested from a secure area and encrypted for our customers’ protection. It is not sold or shared with anyone else under any circumstances.
  • 5. COOKIES

    safinewine.com use cookies or similar technologies to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

    We use cookies for our shopping cart, to remember users’ settings (eg. language preference) and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

    6. LOG FILES

    As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

    We do not link this automatically collected data to other information we collect about you. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

    7. ACCESS

    Upon request, safinewine.com will provide you with information about whether we hold any of your personal information. You may also access the personally identifiable information you have submitted to safinewine.com by selecting “Your Account” and editing the information as it exists in our system currently. You are also able to access your information in order to correct or delete it by sending us an email at [email protected]. We will respond to your request within a reasonable time frame.

    We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

    8. SHARING

    We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement.

    safinewine.com will share aggregated demographic information with its partners and advertisers. This is not linked to any personally identifiable information that can identify any individual person.

    We may also share your physical address with carefully selected business partners. These businesses may use the information we share to mail you valuable opportunities and offers. You can opt out of future postal mailings from our business partners by sending an email to [email protected].

    We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

    We value your privacy at safinewine.com, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

    9. LEGAL DISCLAIMER

    We reserve the right to disclose your personally identifiable information in response to lawful requests by public authorities. This includes meeting national security or law enforcement requirements, and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial or bankruptcy proceeding, court order, or legal process served on our Web site. When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request and to any other third party with your prior consent to do so.

    10. LINKS

    This web site may contain links to other sites. Please be aware that safinewine.com is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

    11. EMAILS

    If a user wishes to subscribe to our emails we ask for contact information such as name and email address. We may use your personally identifiable for purposes other than sending you promotional materials. For example, we may use your information to complete transactions requested by you, or to send you administrative communications about any account you may have with us or about future changes to this Privacy Policy. You may also unsubscribe from promotional Emails by emailing us at [email protected].

    12. SECURITY

    When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted with the best encryption software in the industry – SSL (Secure Socket Layers) provided by our licensed and regulate payment provider. On a secure page such as our order form, the lock icon on the bottom of Web browsers’ switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing.

    We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Care representative) are granted access to personally identifiable information, and are required to lock their station when they leave their station.

    All employees are kept up to date and trained on our security and privacy practices. Every quarter and whenever new policies are implemented, our employees are reminded about the importance of keeping customer data secure and safe at all times. The servers with personally identifiable information are stored in a locked and secure environment.

    If you have any questions about the security at our website, you can send an email to: [email protected].

    13. CHANGES TO THIS PRIVACY POLICY

    If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

    We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.